Welcome to TGC Remote Solutions
C-102, Regency Plaza, Shanti Nagar, Kalyan Ambernath Rd, near Valdhuni Bridge, Kalyan, Maharashtra 421003.
This policy is applicable to TGC Remote Solutions that may be used for transmitting bulk emails or commercial emails (“Covered Services”). You agree to TGC Remote Solutions' Anti-Spam Policy as a precondition to use of Covered Services. Covered Services may be used only for sending emails or messages to persons from whom you have express permission to send emails or messages on the subject of such email or message, such as permission-based email marketing. We are very serious about our Anti-Spam Policy. If we discover that you are sending emails or messages to people without their permission, we reserve the right to terminate your user account immediately. We take strict measures to ensure compliance with our policies to maintain trust and integrity. When we say 100%, we do not include those instances where the recipient of an email has marked it as Spam although you have express provable permission to send emails to that email address. It is essential to maintain clear and transparent communication with your recipients. It should be borne in mind that a permission once granted is deemed to have been revoked if the recipient of an email has opted out of receiving emails from you. Always respect opt-out requests promptly to avoid any conflicts.
In the context of electronic messaging, “Spam” means unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. Spam is not only a nuisance but can also pose serious risks, such as phishing scams, spreading malware, and undermining trust in electronic communications. Spam messages can harm the reputation of businesses and can lead to legal consequences. Therefore, understanding and preventing spam is crucial for both users and providers of email services. Our goal is to ensure that all communications through our services are wanted and expected, providing a better experience for all users.
We have a zero-tolerance Spam Policy. This means that any violation of this policy will result in immediate action, which may include terminating your account and reporting your activities to relevant authorities. We are committed to maintaining a spam-free environment for all our users. Any user found to be in violation of our Anti-Spam Policy will face strict penalties, including potential legal action. We aim to create a safe and secure platform for all users. Our zero-tolerance approach ensures that all users can trust our services without fear of receiving unwanted communications.
Our messaging systems automatically scan all incoming emails and other messages and filter out messages that appear to be spam. This automated system helps protect our users from unwanted and potentially harmful messages. We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted, affecting the sender's ability to send emails in the future. Our spam filtering technology is continuously updated to adapt to new spam tactics, ensuring ongoing protection for our users.
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems. This is an unfortunate but occasional side effect of our spam prevention measures. If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means. We will work to resolve such issues promptly. You can reduce the risk of a message being caught by the spam filters by: Sending the message in plain text (instead of, or in addition to, HTML). Removing any message attachments that are not essential. Avoiding the terminology and text styling typically used by spammers. Ensuring that your messages are scanned for malware before dispatch.
We provide a facility that enables users to send email messages, private messages, or instant messages to others. Users must not use our messaging facility or any of our other services to store, copy, send, relay, or distribute spam. Full provisions concerning the use of our messaging facility are set out in our website terms and conditions of use. Violations will be addressed according to our terms and may result in account suspension or termination. It is important for users to follow the guidelines to maintain the integrity and usability of our messaging services. Failure to comply with these guidelines can result in severe penalties and loss of service privileges.
In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below, and the matter will be investigated promptly. We strive to ensure that all our communications are appropriate and relevant. We take all complaints seriously and will address any issues as quickly as possible to ensure customer satisfaction. Your feedback helps us improve our services and ensure that we meet your communication needs effectively.
We may amend this policy at any time by publishing a new version on our website. Changes will take effect from the date of publication. We encourage you to review this policy regularly to stay informed about how we are helping to prevent spam. Regular updates to our policy help us keep up with the latest threats and ensure our protection measures are effective. Staying informed about policy changes will help you understand your responsibilities and the measures we take to prevent spam.
This website is owned and operated by TGC Remote Solutions. You can contact us by writing to the business address given above, by using our website contact form, or by email to info@tgcremotesolutions.com. We are committed to providing excellent customer service and support. Feel free to reach out with any questions or concerns. Your communication is important to us, and we will respond as quickly as possible to address any issues you may have.
